<%inherit file="/base/user.html"/>

<h3> Ticket Submission </h3>
<p>
When you  encounter a  problem with:
<ul>
<li> the grid infrastructure </li>
<li> any of the applications running on the grid </li>
<li> or the usability of the grid</li>
</ul>
</p>
<p>
you are strongly encouraged to inform the grid operators. This can be done by  filling in the form at
<a href="https://rt.smscg.ch">https://rt.smscg.ch</a>. The submission of the form
will trigger the creation of a ticket, which will then be assigned to a person that can resolve the problem. 
<br/><br/>
Thank you.  
</p>


